Terms of Use at 363 Casino
Welcome to 363 Casino. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you, as a user, and us, 363 Casino, an operator regulated by Anjouan Gaming. By accessing, browsing, registering an account, or otherwise using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as our Privacy Policy, Responsible Gaming Policy, and any specific rules applicable to individual games or promotions. Your continued use of our platform signifies your complete acceptance of these provisions. Should you disagree with any part of these Terms, we advise you to cease using our services immediately.
Accepting the 363 Casino Terms of Service
Our services are provided strictly in accordance with these Terms, which apply to all aspects of your interaction with 363 Casino. This includes, but is not limited to, the creation and management of your account, participation in games, handling of deposits and withdrawals, and interaction with our customer support. We operate under a robust legal framework to ensure fairness and transparency in all our operations. It is your responsibility to ensure that your participation in our services is legal within your jurisdiction. We reserve the right to amend these terms periodically, and any updates will be communicated as outlined in the "Changes to the terms" section.
Account and registration
Upon registering with us, you confirm that you are at least 18 years old and that all information provided is accurate, current, and complete. We permit only one account per individual, household, and IP address. Any attempt to open multiple accounts may result in their immediate suspension and the forfeiture of associated funds. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. We will not be liable for any loss or damage arising from your failure to keep your account secure. For detailed guidance on our registration process and setting up your account, please visit our Home page.
Bonuses and wagering requirements
Participation in our bonus and promotional offers is subject to specific conditions designed to ensure fair play and prevent abuse. For instance, our welcome bonus offers a 100% match up to £1,000 on your first deposit, along with 250 free spins on Play'n GO's Book of Dead. A minimum qualifying deposit of £30 is required to activate this offer. The match bonus funds are subject to an x40 wagering requirement, which must be fulfilled within 30 days. Winnings generated from the free spins, which are distributed as 50 spins daily for five consecutive days, carry an x35 wagering requirement and are capped at a maximum cashout of £100. During active bonus play, a maximum bet of £5 per spin or round applies. Please note that certain games, such as specific high RTP slots (e.g., Blood Suckers, Dead or Alive 2) and all live casino games, contribute 0% towards wagering requirements. Comprehensive details for each promotion are available in their respective terms.
Deposits and withdrawals
We provide a selection of secure payment methods for both deposits and withdrawals, all denominated in GBP (£). The minimum qualifying deposit for the welcome offer is £30. Withdrawal processing times are dependent on the chosen method and your VIP status. For example, e-wallet withdrawals via Neteller or MuchBetter typically process in under 6 hours, with Silver VIP members often experiencing processing within 12 hours. Bank transfers generally take 1-3 business days. We offer flexible limits tailored to our VIP members; for our top-tier players, higher withdrawal limits and bespoke financial solutions are available to accommodate their needs. We do not charge fees for deposits or withdrawals, but please note that your payment provider may impose their own charges.
Identity verification (KYC)
As part of our commitment to regulatory compliance and player security, identity verification through our Know Your Customer (KYC) process is mandatory. This procedure typically becomes necessary before your first withdrawal, or when cumulative deposits exceed £2,000, or cumulative withdrawals exceed £1,000. We will request standard documentation, including a clear photo identification (such as a valid passport, national ID card, or driving license) and proof of your residential address (a utility bill or bank statement issued within the last three months). We reserve the right to request additional documentation, including source of funds, especially for transactions exceeding £5,000 or cumulative withdrawals over £10,000, or if any suspicious activity is detected. Our team strives to process verification requests efficiently, usually within 24-48 hours, though VIP players may experience faster processing within 12 hours.
Limitation of liability
Our platform and services are provided on an "as is" and "as available" basis, without any warranties or representations, express or implied. While we endeavor to offer an uninterrupted and error-free service, we cannot guarantee that the platform will always be available or free from defects. We are not liable for any losses or damages, including but not limited to, loss of data, profits, or business interruption, arising from your use of, or inability to use, our services. To the maximum extent permitted by applicable law, our total aggregate liability to you, whether in contract, tort (including negligence), or otherwise, for any claims, damages, or losses arising out of or in connection with these Terms or your use of our services, shall in no event exceed the amount you have deposited into your account over the six months immediately preceding the claim. We shall not be responsible for any indirect, incidental, special, consequential, or punitive damages.
Changes to the terms
We reserve the right to revise, modify, or update these Terms and Conditions periodically to reflect changes in our business, technology, or legal requirements. Any amendments will be effective immediately upon their publication on our website. For material changes that significantly impact your rights or obligations, we will provide reasonable advance notice through prominent announcements on our platform or via email to your registered address. Your continued use of our services following the posting of revised Terms will constitute your acceptance of those changes. We strongly recommend that you regularly review this page to stay informed about the current governing conditions of your engagement with 363 Casino.